Privacy Policy

Last updated: March 2026

Rural Coffee Caravan is committed to protecting your privacy and handling your personal data responsibly.

This policy explains what information we collect, how we use it, and your rights.

Who we are

The Rural Coffee Caravan
Registered charity number: 1187423 (previously 1125748)
Office 1, Church Farm Yard, The Causeway, IP31 3AB
Email: info@ruralcoffeecaravan.org.uk

What information we collect

We only collect limited information, including:

• Contact form data
  If you contact us through the website, we may collect your name, email address, and any information you include in your message.
• Website usage data (analytics)
  We use Google Analytics to understand how visitors use our website.

How we use your information

• Respond to enquiries
• Improve our website and content
• Monitor website performance and usage

We do not sell or share your data for marketing purposes.

Cookies and analytics

Our website uses cookies from Google Analytics (GA4) to help us understand how visitors use the site.

These cookies may collect information such as:

• Pages visited
• Time spent on the site
• Device and browser type
• Approximate location (not precise)

This data is anonymised and cannot be used to identify you personally.

Cookies will only be set after you have given your consent via our cookie banner. You can also control or disable cookies through your browser settings.

For more information on how Google processes data, please see: https://policies.google.com/privacy

Lawful basis for processing

• Legitimate interests – to improve our website and services
• Consent – for the use of analytics cookies and email subscriptions

How we store your data

We take reasonable steps to keep your information secure.

Contact form enquiries are typically retained for up to 12 months, unless a longer period is required for administrative or legal purposes.

Email subscriptions

If you choose to subscribe to our email updates, we will collect your name and email address.

We use Mailchimp to manage our email communications. Your information is stored securely and will only be used to send updates you have requested.

You can unsubscribe at any time by clicking the link in any email or by contacting us directly.

Third-party services

We use Google Analytics (GA4) to monitor website usage and Mailchimp to manage email subscriptions.

Data may be processed outside the UK. Where this happens, appropriate safeguards such as Standard Contractual Clauses are in place to protect your information.

Your rights

You have the right to:

• Request access to your personal data
• Ask us to correct or delete your data
• Object to how we use your data
• Withdraw consent (where applicable)

If you have any concerns about how your data is handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.