Virtual Leaflet Rack

This is a list of organisations we might work with or refer people to. You can visit any of their websites by clicking on their name below. The websites will open in a new window.

For convenience they are grouped into categories – clicking on the category name will take you to the list of organisations in that category.

  • East Suffolk Council: 0800 440 2516 – out of hours emergencies, including housing issues.
  • Mid Suffolk District Council: 0808 168 7794 – out of hours emergencies, including housing issues.
  • Babergh District Council: 0808 168 7794 – out of hours emergencies, including housing issues.
  • West Suffolk District Council: 01284 763252 – out of hours emergency service.
  • Ipswich Borough Council: 01473 433444 – 0ut of hours emergency service.

Suffolk County Council update 10.11.2023 on financial aid for flood affected Suffolk properties

Babergh and Mid Suffolk District Council – Storm Babet

East Suffolk Council  – Storm Babet

Framlingham – Support after Storm Babet

Babergh & Mid Suffolk – Flood damage items collection service

Blue Pages – Directory of purpose made flood protection products (as advised on the SCC website)

Citizens Advice – Dealing with flooding in a rented home

Cleaning up your home after a flood

Green Suffolk – Flood Risk and Surface Water Management Plans and more

Insurance – Flood Re (Guide and links to insurance companies that can offer affordable polices under the scheme if your home is at risk of flooding).

Insurance – ABI (Advice from the Association of British Insurers about recovering from a flood and how your insurance company will respond: PDF guide)

Shelter – Housing support of your home is flooded

Sign up to free flood warnings

Suffolk County Council – Flood Recovery Information

Suffolk Prepared – Suffolk Resilience Forum – risk and advice plans on flooding

Safe Suffok Renters – Know your rights 

500 Suffolk Reasons – members can nominate someone to receive a crisis payment

Suffolk flooding guide front cover

Befriending Scheme  Friendship and learning opportunities for vulnerable people (16yrs+) across Suffolk

Community Action Suffolk – Buddy Up

Independent Age  regular phone calls with their volunteers

Reengage – Call Companions

SilverLine  telephone friendship

SilverSurfers community and chat

Suffolk Libraries – Phone A Friend

Voluntary Network Befriending Service

Easy Going Trails (18 mapped, easy to follow trails to make countryside walking accessible).

Fit Villages (Project supporting rural communities to set up physical activity sessions).

Green Light Trust (Nature inspired wellbeing courses and programmes).

Inspire Suffolk (Offering as many people as possible the chance to play sport regardless of age, gender, ability or background).

Mens Sheds (A place to pursue practical interest and make social connections).

Sport England (Giving everyone the chance to benefit from sporting activity).

U3A (Bringing together older people to develop their interests and continue learning in a friendly and informal way).

Waveney Sailability (Sailing opportunities for those with impaired health or disabilities).

Women Like Me (Weekly group sessions open to women, providing a place for them to just be themselves, share life experiences, to learn, laugh and grow together. Allotment sessions in Lowestoft, Kessingland & Beccles. Also co-ordinates Garden Angels and Let’s Talk Long Covid Facebook Group.)

ACT Anglia Care Trust (Supporting & safeguarding children and vulnerable adults)

Action Fraud (National fraud and cyber crime reporting centre).


Cyber Aware (UK Gov advice on how to stay secure online during coronavirus).

Emergency Planning

Get Safe Online

MASH -Multi Agency Safeguarding Hub (Suffolk County Council -Supporting people at risk from abuse)

Medaille Trust (Refuge and Freedom from Modern Slavery)

Safeguarding Adults

Safer Neighbourhood Teams

Suffolk Fire & Rescue Service

Suffolk ‘Fire Safety In Your Home’ leaflet and QR code link to the “Check if you are eligible for a visit” page

Suffolk Police

Suffolk Restorative Approaches Hub (Resolving conflict).

          The Little Book of Big Scams – 5th Edition (

Victim Support and Norfolk and Suffolk Victim Care

Activities for Disabled Children & Young People

Autism Anglia

Beach Wheelchairs (East Suffolk Council dedicated email address)

DAB Disability Advice Bureau Ipswich

DANES Disability Advice North East Suffolk

DAS Disability Advice Service East Suffolk

Dyslexia – Suffolk Dyslexia Association

East Anglian DriveAbility (Specialises in enabling outdoor mobility)

Ipswich Disabled Advice Bureau

Parkinson’s UK

Remap (Custom made equipment)

RNIB (Support for a range of sight conditions)

Visit England (Accessible accommodation)

Waveney Sailability  (Sailing opportunities for those with impaired health or disabilities).

Alumah (Supporting those affected by domestic abuse).

Brave Futures (Previously known as ‘Fresh Start, New Beginnings’ – specialist support service for children and young people who have experienced sexual abuse).

Leeway (An independent charity providing support and safe houses to adults, young people and children who are experiencing domestic abuse in Norfolk and Suffolk).

Suffolk Rape Crisis Helpline (For anyone identifying as female aged 14+ and who in any way has been affected by sexual violence at any point in their lives).

Survivors In Transition (Support for adults who experienced sexual abuse in childhood and men who have experienced sexual violence in adulthood).

The Ferns (Free support for those affected by sexual abuse).

Womens Aid Refuge – Bury St Edmunds

     Anglia Care Trust – Reducing Living Costs Advice

Community Oil Buying Scheme

Dora Brown – Free decluttering/organising service for women + families suffering hardship of any kind (financial, mental health, abuse).

Lofty Heights (Specialist home decluttering and clearance, working closely with NHS, local authorities and housing associations to support vulnerable community members).

Meals on Wheels Suffolk

Medequip (Alarm Pendants).

Suffolk Mind Supported Housing (Supported accommodation and mental health recovery approaches).

Solo Housing (Support housing & lodgings for single people including supported accommodation for young people).

Surviving Winter Campaign

Safe Suffok Renters – Know your rights 

Warm Homes Suffolk Warm Feeling Fund

Warm Homes Healthy People

Wiltshire Farm Foods

British Legion

Cassiobury Court (Armed forces veterans drug & alcohol rehab)

Combat2Coffee (Purposeful rehabilitation, training and outreach for veterans)

RAF Association

RAF Benevolent Fund – Help for Veterans

RAF Benevolent Fund Guide to Services 

PTSD 999 (Support for serving, retired & voluntary emergency services people and their family & friends)

SSAFA (Forces help)

Discover Suffolk walk/cycle

EAD Regional Transport Hub (Advice & support on transport and activity accessibility for those who can no longer drive, or have never driven, to help relieve isolation).

Guide to travelling with a medical condition

Suffolk Community Travel

Suffolk Transport Road & Rail

Rural Coffee Caravan CEO Ann in the doorway of the caravan with a display of leaflets in view