Virtual Leaflet Rack
This is a list of organisations we might work with or refer people to. You can visit any of their websites by clicking on their name below. The websites will open in a new window.
For convenience they are grouped into categories – clicking on the category name will take you to the list of organisations in that category.
- East Suffolk Council: 0800 440 2516 – out of hours emergencies, including housing issues.
- Mid Suffolk District Council: 0808 168 7794 – out of hours emergencies, including housing issues.
- Babergh District Council: 0808 168 7794 – out of hours emergencies, including housing issues.
- West Suffolk District Council: 01284 763252 – out of hours emergency service.
- Ipswich Borough Council: 01473 433444 – 0ut of hours emergency service.
Suffolk County Council update 10.11.2023 on financial aid for flood affected Suffolk properties
Babergh and Mid Suffolk District Council Flooding Support
East Suffolk Council Flooding Support
Babergh & Mid Suffolk – Flood damage items collection service
Blue Pages – Directory of purpose made flood protection products (as advised on the SCC website)
Citizens Advice – Dealing with flooding in a rented home
Cleaning up your home after a flood
Green Suffolk – Flood Risk and Surface Water Management Plans and more
Insurance – Flood Re (Guide and links to insurance companies that can offer affordable polices under the scheme if your home is at risk of flooding).
Insurance – ABI (Advice from the Association of British Insurers about recovering from a flood and how your insurance company will respond: PDF guide)
Live Flood Map – Check for flooding
Shelter – Housing support of your home is flooded
Sign up to free flood warnings
Suffolk County Council – Flood Recovery Information
Suffolk Prepared – Suffolk Resilience Forum – risk and advice plans on flooding
Safe Suffok Renters – Know your rights
500 Suffolk Reasons – members can nominate someone to receive a crisis payment
Housing Related Support in Suffolk
Suffolk Care Services Directory
Suffolk Community Services Directory
Suffolk Observatory (data, statistics and reports all about Suffolk)
Age Uk technology-internet/Digital Instruction Guides
Cassius – Digital Care. Technology and Falls guide
Dementia Uk – Living with Dementia guide
Friends of the Elderly (Grants for older people living on low incomes).
Hour Community (Framlingham & surrounding villages: Befriending, Community Transport, Dementia, Mental Health)
Medequip (Alarm Pendants).
Silverline (Free helpline, befriending & advice)
Our Special Friends (website) (Enhancing human wellbeing through animal companionship) Our Special Friends (‘Introduction To’ PDF July 2021)
Suffolk Artlink (Charity to improve quality of life for young, old & disabled)
Befriending Scheme Friendship and learning opportunities for vulnerable people (16yrs+) across Suffolk
Community Action Suffolk – Buddy Up
Independent Age regular phone calls with their volunteers
SilverLine telephone friendship
SilverSurfers community and chat
Easy Going Trails (18 mapped, easy to follow trails to make countryside walking accessible).
Fit Villages (Project supporting rural communities to set up physical activity sessions).
Green Light Trust (Nature inspired wellbeing courses and programmes).
Inspire Suffolk (Offering as many people as possible the chance to play sport regardless of age, gender, ability or background).
Mens Sheds (A place to pursue practical interest and make social connections).
Sport England (Giving everyone the chance to benefit from sporting activity).
U3A (Bringing together older people to develop their interests and continue learning in a friendly and informal way).
Waveney Sailability (Sailing opportunities for those with impaired health or disabilities).
Women Like Me (Weekly group sessions open to women, providing a place for them to just be themselves, share life experiences, to learn, laugh and grow together. Allotment sessions in Lowestoft, Kessingland & Beccles. Also co-ordinates Garden Angels and Let’s Talk Long Covid Facebook Group.)
Activities for Disabled Children & Young People
Bernado’s Emotional Wellbeing Helpline Service
Family Lives Support Line and advice on a wide range of family issues.
Families Together Suffolk Leaflet
Families Together Suffolk – Group for families around Suffolk
Get Safe Online Free expert advice on safeguarding children online. Partnered with the UK Gov National Crime Agency.
HomeStart A local community network of trained volunteers and expert support helping families with young children through their challenging times.
NSPCC – Keeping children safe online
Ormiston Families – Better Futures
The concerned parents toolbox, 120 tools and tips to protect your kids online
4YP – Suffolk Young People’s Health Project
Playing Out (Making our streets places for children to play)
Information Services
ACT Anglia Care Trust (Supporting & safeguarding children and vulnerable adults)
Action Fraud (National fraud and cyber crime reporting centre).
Cyber Aware (UK Gov advice on how to stay secure online during coronavirus).
MASH -Multi Agency Safeguarding Hub (Suffolk County Council -Supporting people at risk from abuse)
Medaille Trust (Refuge and Freedom from Modern Slavery)
Suffolk ‘Fire Safety In Your Home’ leaflet and QR code link to the “Check if you are eligible for a visit” page
Activities for Disabled Children & Young People
Beach Wheelchairs (East Suffolk Council dedicated email address)
DAB Disability Advice Bureau Ipswich
DANES Disability Advice North East Suffolk
DAS Disability Advice Service East Suffolk
Dyslexia – Suffolk Dyslexia Association
East Anglian DriveAbility (Specialises in enabling outdoor mobility)
Ipswich Disabled Advice Bureau
Remap (Custom made equipment)
RNIB (Support for a range of sight conditions)
Visit England (Accessible accommodation)
Waveney Sailability (Sailing opportunities for those with impaired health or disabilities).
Alumah (Supporting those affected by domestic abuse).
Brave Futures (Previously known as ‘Fresh Start, New Beginnings’ – specialist support service for children and young people who have experienced sexual abuse).
Leeway (An independent charity providing support and safe houses to adults, young people and children who are experiencing domestic abuse in Norfolk and Suffolk).
Suffolk Rape Crisis Helpline (For anyone identifying as female aged 14+ and who in any way has been affected by sexual violence at any point in their lives).
Survivors In Transition (Support for adults who experienced sexual abuse in childhood and men who have experienced sexual violence in adulthood).
The Ferns (Free support for those affected by sexual abuse).
Cervical Screening Advice & Information
Connect For Health – Community Connectors
Dementia Adventure (Supported holidays and adventures)
Green Light Trust (Nature inspired wellbeing)
Hearing Advisory Service (and Hearing Aid Clinics, Suffolk)
Heart Support Suffolk – Upbeat
Iceni Post – Health & Wellbeing (News & Events for Suffolk & Norfolk)
Richmond Fellowship (Mental health charity)
Suffolk Care Services Directory
Suffolk Hearing Advisory Service Monthly Social
SFC Looking after someone who is in hospital Leaflet
SCF – Identifying Carers Leaflet
Suffolk Sight (Support for those affected by sight loss and visual impairment).
Smalhttp://esab.btck.co.uk/ Goodl Stuff
Mental Health & Wellbeing
Yana (Rural mental health support)
Anglia Care Trust – Reducing Living Costs Advice
Dora Brown – Free decluttering/organising service for women + families suffering hardship of any kind (financial, mental health, abuse).
Lofty Heights (Specialist home decluttering and clearance, working closely with NHS, local authorities and housing associations to support vulnerable community members).
Medequip (Alarm Pendants).
Suffolk Mind Supported Housing (Supported accommodation and mental health recovery approaches).
Solo Housing (Support housing & lodgings for single people including supported accommodation for young people).
Safe Suffok Renters – Know your rights
Anglia Care Trust – Reducing Living Costs Advice
Dora Brown – Free decluttering/organising service for women + families suffering hardship of any kind (financial, mental health, abuse).
Lofty Heights (Specialist home decluttering and clearance, working closely with NHS, local authorities and housing associations to support vulnerable community members).
Medequip (Alarm Pendants).
Suffolk Mind Supported Housing (Supported accommodation and mental health recovery approaches).
Solo Housing (Support housing & lodgings for single people including supported accommodation for young people).
Safe Suffok Renters – Know your rights
Cassiobury Court (Armed forces veterans drug & alcohol rehab)
Combat2Coffee (Purposeful rehabilitation, training and outreach for veterans)
RAF Benevolent Fund – Help for Veterans
RAF Benevolent Fund Guide to Services
PTSD 999 (Support for serving, retired & voluntary emergency services people and their family & friends)
SSAFA (Forces help)
Discover Suffolk walk/cycle
EAD Regional Transport Hub (Advice & support on transport and activity accessibility for those who can no longer drive, or have never driven, to help relieve isolation).
