• Suffolk County Council Covid-19 Message Cascaders. At a time when there’s so much advice and guidance made available about COVID-19 it’s important to share information that’s accurate and easy to understand. Help out by sharing this information with family, friends, colleagues and community groups. Become a Message Cascader! Whether you pass information on to family, friends, work colleagues, community groups or to your other networks – every share helps. There are Easy Read Guides and Infographic posters on a range of topics concerning Covid-19. We’ve shared some below – just click on the images below to open each PDF. For the full list, go to the Suffolk County Council website Message Cascaders page. The files can be shared digitally, or printed and displayed, so do share them with your community.

    Message Cascaders Flu Vaccination Information Message Cascaders Long Covid Information

     A guide to your vaccination - Covid-19 Easy read Guide Self Isolation Financial Support - Covid-19 Easy read Guideid-19 Easy read Guide

    About the vaccination - Covid-19 Easy read GuideA guide for women - Covid-19 Easy read Guide

    Community Testing - Covid-19 Easy read Guide  Vaccinations - Covid-19 Easy read Guide

      Community Testing Covid-19 Infographic poster

    How to get Tested Message CascadersMessage Cascaders Covid 19 Home Testing Image

    Am I Eligible For Tovid 19 Testing ImageVaccinations Covid-19 Infographic poster

    Self Isolation Financial Support Covid-19 Infographic posterSelf Isolation Covid-19 Infographic poster

     Keep Suffolk Safe Covid-19 Infographic poster Keep Moving Suffolk Covid-19 Infographic poster


  • Covid-19 vaccinations. Invitations are continuing being sent to people to attend a vaccination centre to receive one of three UK approved vaccines. To get an idea of what to expect from a Covid-19 vaccination, information can be found on the NHS website Coronavirus (COVID-19) vaccine page. Information about the different vaccines, who can receive them, how you will be contacted, and what will happen at your appointment is detailed on there. Additional local information can be found on the following sites: Cascaders

    Suffolk and North East EssexCOVID-19 Vaccination Service
    Norfolk & Waveney Vaccination Programme
    Suffolk GP Federation

    Do remain vigilant as criminals are taking advantage of the roll out of the COVID-19 vaccine to commit fraud, via fake emails, texts and phonecalls attempting to defraud people of their bank & payment details. The vaccine is FREE and the NHS will never contact you to ask for your bank account or payment details. This government poster warns of the type of thing to look out for: Covid-19 Vaccine Fraud.

    photos from Covid-19 vaccinations taking place at Beccles Medical Centre January 2021

  • The World Health Organisation has a messaging service with partners WhatsApp and Facebook to keep people safe from coronavirus. This easy-to-use messaging service enables WHO to get information directly into the hands of the people that need it. The messaging service aims to provide the latest news and information on coronavirus including details on symptoms and how people can protect themselves and others. It also provides the latest situation reports and numbers in real time to help government decision-makers protect the health of their populations. The service can be accessed through a link that opens a conversation on WhatsApp. Users can simply type “hi” to activate the conversation, prompting a menu of options that can help answer their questions about COVID-19.

    World Health Organisation info post advertising their Whatsapp Covid-19 service

  • Help support the NHS by becoming a volunteer responder. Members of the public can sign up quickly and easily at to become NHS Volunteer Responders, and can be called on to do simple but vital tasks such as:

    • delivering medicines from pharmacies;
    • driving patients to appointments;
    • bringing them home from hospital;
    • or making regular phone calls to check on people isolating at home.

    More information at NHS England.

    NHS Volunteer Responders banner

  • Coronavirus: how to clean your home effectively. Get tips from Which? on what to focus on when cleaning, what cleaning products are effective, and why you don’t need to splurge on specialist antibacterial products. Channel 4’s ‘How Clean Is Your House?’ programme put out a coronavirus edition on 9th April which can be watched on demand, showing how the virus uses its behaviour to get into our homes, and what action we can take to help prevent it.

    photo of blue, surgical gloved hand holding a door handle with a cleaning wipe

  • Suggest or co-ordinate a paper ‘traffic light’ system to vulnerable, isolated neighbours. They can display a green piece of paper in the window to let people know that they are ok, or a red piece to express the need for assistance with shopping, medication or anything else. It would be a good idea to ask them to put a second piece of paper which displays the date or day of the week next to the coloured one. This would help ensure that people know that the colour code is current for that day, to guard against situations where the neighbour has been unable to change the paper from green to red for reasons such as becoming unwell or immobile, and so that it doesn’t appear that help is not needed when it actually might be.

    image showing window with green piece of paper displayed in it

  • Suffolk Coalition Of Disabled People are offering a telephone contact service – for people who are disabled, carers or anyone in isolation that wants someone to chat to.  They can be contacted on: 07718 563751 or via their website. They’ll able to call people back if they a name and telephone number – they do not need other details. They are also happy to accept referrals if they have the permission to pass on the above details. They are available Monday – Saturday 8 am – 8pm

  • Join a CovidAidUK group. This amazing volunteer run network has a really useful step by step guide to help people start getting organised street-by-street as well as links to local groups which are being added to every hour. More resources and information on their website and Twitter page.

    Covid19 Mutual Aid UK logo

  • Self Isolation posters which could be useful to display to potential visitors & couriers of how exposure to Covid-19 could be detrimental to your health, and advising where to leave deliveries at your property. Chronically Awesome Tribe have produced a set of free downloads via their website/Facebook page, or those without printing facilities can buy the posters online.

    Self Isolation Posters

  • Suffolk Refugee Support are offering a telephone service on 01473 400785 on a Monday, Tuesday and Friday 9.30am – 4.30pm (their normal drop in hours) for Refugees and Asylum seekers. Clients will be asked to provide their name, number and a reason for calling and then a designated member of the advice team will call them back. They are also regularly calling those clients believed to be most vulnerable and they are thinking and working towards remote ways to continue to engage those clients who had been attending the groups.

    Suffolk Refugee Support logo

  • Get to know neighbours’ names: Post notes through neighbours’ doors and get to know one another’s names where you don’t already. If you are in a village we visit and would like to offer an extra layer of trust, you could use our Rural Coffee Caravan template for this. Email us and we’ll send you the file. Relationships move at the speed of trust so it might take a while to build rapport particularly in disconnected communities. Keep going!

    RCC neighbour postcard