SCAMS
Report Scams by using British Sign language Action Fraud have teamed up with SignVideo to create a ‘Fraud Reporting Service’ which is accessible for British Sign Language users. You can download the FREE Sign Video app on the Sign Video website, click on the Sign Directory and search for ‘Action Fraud’, to connect to a BSL interpreter.
Email 2 step Security Your email is a gateway to your online activity as your are a source of information that criminals can use for identity fraud. To stay safe you can use a simple 2 step verification security. To find out more information on how set the 2 step process up visit the Cyber aware website
Stay Safe Online! GET SAFE ONLINE is a leading internet safety website providing factual, easy to understand information on online safety, to help people stay online safely and with confidence.
Password Security The National Cyber Security Centre are advising how scammers can crack passwords and how to help improve your security. For more information and helpful advice , visit the National Cyber Security Centre website.
Stop Nuisance Calls and Texts If you are receiving nuisance calls or texts that you don’t want from cold callers or recorded automated messages relating to PPI or accidents etc, the Citzens Advice Bureau have advised there are some actions you can take to stop them. For example, registering with the Telephone Preference Service, blocking calls or reporting them to the Information Commissioner’s Office. To find out more click on the image below to go their website.
Authorised Push Payment fraud happens when you are tricked into sending money via a bank payment to an account which criminals control. Take Five To Stop Fraud have produced a useful guide for anyone who is worried they have been a victim of Authorised Push Payment fraud. It has lots of information and advice inside to help you understand how banks and other payment services providers can provide reimbursement. Click on the image below to view the PDF Guide.
Scam Action Service Online scams are increasing and becoming more sophisticated. As part of the Citizens Advice Scam Action Service, there is now advice available online to help you spot scans and stay protected. Alternatively you can call them Monday – Friday, 9am – 5pm on 0300 330 3003 Find out more https://citizensadvice.org.uk/ScamsAction/
Email and Social Media Account Hacking Action Fraud are advising that email and social media account hacking is the most commonly reported cyber crime in the country. Protect your accounts by using strong passwords and a 2 step verification (2SV). Find out more about how to set up the 2 step verification process on the National Cyber Security website.
NatWest Account Scam Action Fraud have advised that anyone with a NatWest account should be aware of the email scam that is circulating. The email will advise the recipient to verify or update their account in order to gain access to their online banking. A fraudulent link will be provided by the scammers in order to obtain personal and financial information. If you receive a suspicious email, forward it to report@phishing.gov.uk
WhatsApp Friends and Family Scam Where a scammer pretends to be a family member or friend using a different phone after losing or breaking theirs, and asks you to urgently send them money. Tips from NatWest to protect yourself
WhatsApp Account Hack Scam
Where a scammer who has gained access to one of your contact’s accounts sends you messages pretending to be them, and asks for a code which they say has ‘accidentally been sent to you’, in order to gain access to your account. How to set up 2 factor authentication for extra security.Credit Report Password Protection! Adding a password to your credit report can help prevent people from trying to open any accounts in your name or trying to apply for loans in your name. The credit providers will ask for your password and stop them doing it. This can apply to scammers who have gotten hold of your details or those who financially abuse family members or partners, getting them into debt then often leaving. Click on image below for additional info from Clear Score for extra security.
Energy Bills Text Scam Action Fraud have advised they have received reports relating to fake text messages regarding the Energy Bills Support Scheme. You DO NOT need to apply for the scheme, and Never provide any bank or finaicial information. Forward any texts you you receive for free to 7726 and for more information, please visit: https://www.gov.uk/…/getting-the-energy-bills-support…
- QR Code Scam A warning from Suffolk Trading Standards for everyone to be aware of a new QR Code Scam that aims to trick you into scanning a fake QR code with your phone/device. Once scanned it will take you to a fraudulent website designed to obtain your personal and financial information. QR codes can be found on in many places including parking machines, charging points, emails and more Once scanned, you will not knowingly be inputting your all your details to pay for a service when in fact, you’re will be providing scammers with the opportunity to gain access to your hard earned money.Suffolk Trading Standards have issued the following advice to help you avoid being caught out.
If the QR code is on a poster in a public area, always check whether it appears to have been stuck over the original. If the sign or notice is laminated and the QR code is under the lamination or part of the original print, chances are it’s more likely to be genuine
If in doubt, download the app from the official Google or Apple store or search the website on your phone’s internet browser, rather than scanning a QR code to take you there. It may take longer, but it’s more secure
Check the preview of the QR code’s URL to see if it appears legitimate. Make sure the website uses HTTPS rather than HTTP, doesn’t have obvious misspellings and has a trusted domain
Trust your instincts. If something doesn’t seem right, don’t share your details
Rental Fraudsters Scam! Suffolk Trading Standards are advising anyone looking to rent a property to be aware of rental fraudsters. A Suffolk resident has reported contact with a fake landlord trying to steal their money, whilst searching for a property to rent.
Fraudsters will try to entice you with a good price and by providing a link to images and reviews from a fake page. The landlords will try to trick you into paying money upfront to rent a property which in reality they do not own. They will also request images of your passport details, which can be used for identity fraud. With only a few personal details they can use them to take out a loans, credit cards etc in your name.
If you are worried you may have provided any financial or personal information to someone fraudulent, contact the relevant organisation. Report all scams to Suffolk Trading Standard via Citizens Advice Consumer Service on 0808 223 1133.
RSPCA Pet Scam! The RSPCA have issued a warning to pet owners regarding a number of scams where fraudsters are posing as RSPCA employees. Fraudsters are trawling through social media looking for posters of missing pets and then are targeting the owners. Reports have been received from Pet owners advising they have been contacted by phone from someone claiming to be from the RSPCA and being told their missing pet has been found. They go on to ask for bank details, explaining it is to pay for either life-saving surgery, vets fees or for the cost to return their pet. Some owners have been told their pet is at a local vet and they require a small collection fee to be paid over the phone, which has resulted in much more money being taken from their accounts. They have gone as far as mirroring the RSPCA phone number so the call can look genuine on your phone caller display. The RSPCA will never ask for money over the phone and if anyone is contacted about a missing pet advises
- Ask them for a reference number and the officers name and ID
- Call the National call centre on 0300 121 999 (between 7am- 10pm) If the call is not genuine call the police on 101
- If your pet has gone missing alert your animal microchip company and local rescue centres & vets practices.
- Beware when sharing your pet & contact details online and offering a reward.
The RSPCA does not investigate reports of stolen pets and their officials, who will always be wearing branded clothing would never approach anyone in public or at home following claims of a stolen pet. They would only approach if there was an immediate danger to an animal or they witness animal cruelty.
Can you spot the difference? A Genuine request or a scam? Criminals posing as your bank can trick you into updating your personal details through links provided in the text messages. They can be embedded into genuine message threads making it increasingly difficult to spot. Stop and think #TakeFive and log into your account directly to update your personal information. If you are worried you may have fallen for a scam, contact your bank straight away and report it to Action Fraud by forwarding any scam texts to 7726 or by calling 0808 223 1133.
Protect against hackers Which? are advising you to check your router in order to protect your home against hackers. Weak passwords or lack of network updates can make your home vulnerable. There is some very useful information available on the Which? website to help you.
Protect Yourself Against Identity Theft Suffolk Trading Standard are advising everyone to be more aware of the personal information that they throw away or give out to others to prevent becoming a victim ofIdentity theft. Criminals will gather information about you over time until they know enough about you to use it to steal your identity and apply for credit cards, loans, driving licence or passport in your name. Please #TakeFive to think before discarding documents such as old bank statements and be careful of the personal information that you share on social media.
Follow the 3 steps to protect yourself:
1 Destroy unwanted documents including bills, bank statements or post that’s in your name, preferably by using a shedder.
2 Request copies of your personal credit report from a credit reference agency on a regular basis to check for any entries you don’t recognise.
3 Provide as little personal information about yourself on social media as possible and only accept invitations from people you know.Have I been pwned? There is a quick and simple check from haveibeenpwned.com that you can do to find out if your personal data, email address and phone No. has been compromised by data breaches.
Pension Scam £1.8 million has already been lost this year due to pension fraud and Action Fraud are asking everyone with a pension to be vigilant. Pension scams will often include a free pension reviews and “too good to be true” investments and even early release money from your pension. Find out more by visiting the Action Fraud website.
Anglian Water Scam Suffolk Trading Stardards have advised residents to be aware of telephone calls claiming to be from Anglian Water. The resident will be told they have overpaid on their water account and in order to receive a refund, they will need to provide their bank details to transfer the money back to them. Anglian water can be contacted on 03457 145145 and the customer contact staff will be able to advise you if the telephone call, email or doorstep caller are genuine. Contact your bank straight away if you are worried you may have given you financial details to a scammer and report the incident to Suffolk Trading Standards via Citizens Advice Consumer Service on 0808 223 1133.
Royal Mail Text Scam. Beware if your receive text message claiming to be from the Royal Mail advising unable to deliver your parcel due to missing or damaged address information. To ensure delivery that are asking click on the link provide. These texts are a scam so DO NOT CLICK ON THE LINK! Criminals have created a fake website that the texts link to and they have been designed with similar branding and layout to the official Royal Mail website. If you receive what you think is a fake message, forward the text message, including the phone number or company name, to 7726. It won’t cost you anything and it means your phone provider can investigate the sender. Report all scams to Suffolk Trading Standards on 0808 223 1133
Automated Telephone Message Scam Suffolk Trading Standards are advising everyone to be aware of the latest automated telephone message scam. Criminals claiming to be from the National Crime Agency and Inland Revenue have created the message which states that your National Insurance Number has been used in criminal activity and failure to contact them will result in the suspension of the number.
They will provide a number to call to ‘resolve’ the issue or ask you to press 1 to speak directly to an adviser. THIS IS A SCAM! They are attempting to obtain your personal and financial information. If you receive a call contact 0808 223 1133 or Email: report@phishing.gov.uk
Computer virus fraud. Beware of telephone calls claiming to be from a legitimate company advising you of a virus issue with your computer or internet connection. Fraudsters will advise they can fix the problem for you by giving them remote access to your computer and asking for your financial details as payment for their service. If you do receive a call like this, hang up & report it to Action Fraud on 0300 123 2040 or online at actionfraud.police.uk
TV Licence Email Scam A warning from Suffolk Trading Standards for everyone to beware if you receive an email which states that your TV Licence is about to expire. The email will advise you to click on the link that they will provide. DO NOT CLICK ON THE LINK! This is a scam designed to steal your personal information and bank details. Tips on how to spot the fake ‘TV Licence’ email:
- Real emails will only come from this email address: donotreply@tvlicensing.co.uk.
- Check the grammar and spelling.
- TV Licensing will address you by your name and scammers will use a general term like ‘customer’.
- The real website for TV Licensing is tvlicensing.co.uk. Scammers will create their fake website to look as genuine-looking as possible by using similar branding & fonts and will replicate the link with something missing or with a small addition designed to make you think it is real.
If you receive this email or one similar contact Suffolk Trading Standards on 0808 223 1133 or Email: report it report@phishing.gov.uk
Fake DVLA email Scam Action Fraud are advising they have received hundred of reports regarding fake emails claiming to be from the DVLA. The emails state that the recipients car is no longer taxed and provides a link where payment can be made. Do Not click on the link as it is a scam .
The DVLA will never ask for bank details over email. The only place to access official information on the DVLA and its services is GOV.UK If you receive a suspicious email, you can report it by forwarding the email to report@phishing.gov.uk. or you can call Action Fraud on 0808 223 1133.
HMRC SCAM is a text appearing to be from HMRC informing people of a supposed ‘goodwill payment of £258. DO NOT click the link if you receive it and please warn those in your life who may be susceptible. ALWAYS be suspicious when receiving such texts or emails and if need be contact the organisation the message purports to be from directly, using their official contact details.
Ofgem Rebate Scam Action Fraud are warning everyone to be aware of a new Ofgem rebate scam that is circulating. The emails will advise that the recipient is entitled to a rebate as part of the newly announced government scheme. Links in the emails lead to a fake website that has been designed to appear genuine but aims to acquire your personal and financial details. All emails should be reported to: Report@phishing.gov.uk
Beware of Rogue Traders Suffolk Trading Standards are advising ’Never’ to deal with traders who approach you out of the blue and offer you a product or a service. A report of traders driving a white transit style van are going door to door in the Tattingstone area offering a drive cleaning service. There has also been a report of the same type of vehicle in Saxmundham with traders offering plants, trees and garden furniture. if they approach you, they will use phrases like “last one” or “Ex exhibition stock”. Please inform Suffolk Trading Standards on 0808 223 1133 if you have any information or if you have been approached yourself.
QUIZ SCAM ALERT Which? are warning everyone against online quizzes, which appear to be harmless fun but can put you at risk of identity theft and as you can be giving out a great source of personal information to fraudsters for your passwords and security questions.