WARM HOMES

  • Concerns about your Energy Supply & Pre-Payment Energy Meters during the pandemic: Important News for people with Pre-Payment Meters who are concerned they may not be able to add credit during the coronavirus pandemic can be found on the GOV.UK website: (link to the article here). New emergency measures with the energy industry have been agreed by the government to protect the domestic energy supply of those most in need during the disruption caused by COVID-19. Customers with pre-payment meters who may not be able to add credit can speak to their supplier about options to keep them supplied. Ofgem‘s Coronavirus (COVID-19) and your energy supply page also has advice on managing your energy supply during the outbreak, including what to do

    • if you have an energy problem (e.g. power cut, gas leak or energy meter problem)
    • if a supplier or network company needs to access your property and you are self-isolating
    • if you are struggling to pay your bills
    • regarding approaching your supplier about pre-payment concerns.
  • Kindness is not an act, it is a lifestyle. With the frequent news headlines about the rise in energy and food prices, its not hard to recognise that the coming winter is going to be very difficult for many people, more people in all probability, than last year. Keeping connected to neighbours family and friends is vital as we go through these tough times and we work hard on this as you know, with our village visits, our MeetUpMondays network and our c-a-f-e network. With the best will in the world though, these wont pay the bills!
    If you are in a position to help financially, we would like to suggest three ways this can be done:
    1. Winter Fuel Allowance. If you don’t need yours, you can donate it to Suffolk Community Foundation ‘Rebuilding Local Lives appeal’ and they will redistribute the funds to households that need help.
    2. Sign up to 500 Suffolk Reasons and donate £1 a week to create a pot of kindness for a household struggling to cope. At the moment these awards can only be made once a month but as the membership grows so will the number of beneficiaries. 500suffolkreasons.org for more info.
    3. Donate to our Slow Cooker appeal: Cooking With Kindness Again Slow cookers are very cheap to use and make delicious meals out of the cheapest ingredients. Last year we gave out 500! We want to do this again if we can.
    All of these ways to help mean that your gift stays local, something we know can mean a lot.
    We are all in the same storm but not necessarily in the same boat
    …so if you can help, you won’t change the world but you will make the world of change to someone who needs this kindness. Plus in our experience, kindness begets kindness and we know that beneficiaries in the past have ‘paid it forward’ , so its really a win win situation.
    Any questions, do please get in touch by calling 01379 855338, or by emailing us, or via our social media.
    Thank you.
    Kindness is not an act, it is a lifestyle
  • Rural Coffee Caravan Warm Homes initiative. Don’t forget, our friendly, trusted, Rural Energy Advisers are here to offer advice and guidance if you are struggling to pay your energy bills. Take a look at the ways in which we are able to help on the Warm Homes page of this website.

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